Terms and Conditions for Velvet Cookie Crest
Welcome to the online platform of Velvet Cookie Crest. These Terms and Conditions govern your use of our website and the services offered through it, including the purchase of our hand-crafted gourmet cookies, bespoke floral arrangements, event catering solutions, corporate gifting, and specialty beverage pairings. By accessing or using our online platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using our online platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services or our online platform.
2. Services Provided
Velvet Cookie Crest offers a range of artisan confections and floral design services, including but not limited to:
- Hand-crafted gourmet cookies and baked goods.
- Custom and bespoke floral arrangements for various occasions.
- Event catering services, including custom dessert bars.
- Corporate gifting solutions featuring our products.
- Specialty beverage pairings to complement our confections.
All services are subject to availability and specific terms detailed at the time of order or booking.
3. Orders and Payments
All orders placed through our online platform or directly with Velvet Cookie Crest are considered an offer to purchase. We reserve the right to accept or decline any order for any reason. Prices for products and services are as listed on our online platform and are subject to change without prior notice. Payment is required in full at the time of order placement, unless otherwise agreed upon for custom or event services. We accept various payment methods as indicated on our online platform.
4. Cancellations and Refunds
Cancellation and refund policies vary depending on the product or service. For standard cookie and floral orders, cancellations may be accepted within a specified timeframe prior to fulfillment. For event catering and bespoke arrangements, specific cancellation terms will be outlined in your service agreement. Refunds, if applicable, will be processed according to our internal policies.
5. Intellectual Property
All content on this online platform, including text, graphics, logos, images, product designs, and software, is the property of Velvet Cookie Crest or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any part of this online platform without our express written consent.
6. User Conduct
You agree to use our online platform and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our online platform.
7. Disclaimers and Limitation of Liability
Our online platform and services are provided on an "as is" and "as available" basis. Velvet Cookie Crest makes no representations or warranties of any kind, express or implied, as to the operation of our online platform or the information, content, materials, or products included on it. To the fullest extent permissible by applicable law, Velvet Cookie Crest disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Velvet Cookie Crest will not be liable for any damages of any kind arising from the use of our online platform or services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, even if Velvet Cookie Crest has been advised of the possibility of such damages.
8. Indemnification
You agree to indemnify, defend, and hold harmless Velvet Cookie Crest, its directors, officers, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of our online platform or services, or your violation of these Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms and Conditions or your use of our online platform and services shall be brought exclusively in the state or federal courts located in Travis County, Texas.
10. Changes to Terms and Conditions
Velvet Cookie Crest reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our online platform and services following any such changes constitutes your agreement to follow and be bound by the updated Terms and Conditions. We encourage you to review these Terms and Conditions periodically.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Velvet Cookie Crest
2814 Juniper Bend, Suite 150,
Austin, TX, 78704,
United States
Phone: (512) 677-9032